FS
Fenil Sonani
Grievance Officer
- Phone
- +91 98765 43210
- Postal address
- C-302 Radhika Residency, Surat, Gujarat 395001, India
- Response SLA
- 15 days from receipt of complaint
Customer service
Grievance Officer
As required under Rule 4(5) of the Consumer Protection (E-Commerce) Rules, 2020, every e-commerce entity must designate a Grievance Officer to handle customer complaints. Reach out below for any concern about your order, refund, return, or platform experience with Trendify India.
Before you contact us
Most order issues — refunds, returns, tracking — are resolved faster through our regular customer support. Contact the Grievance Officer for unresolved disputes only.
What to include
- Order number (if applicable)
- Description of the issue
- Earlier ticket number, if any
- Preferred resolution